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Title
Text copied to clipboard!Catering Supervisor
Description
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We are looking for a dedicated and experienced Catering Supervisor to join our dynamic team. The Catering Supervisor will be responsible for overseeing all aspects of catering operations, ensuring that events run smoothly and efficiently. This role requires strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional customer service. The ideal candidate will have experience in managing catering teams, coordinating event logistics, and maintaining high standards of food quality and presentation.
As a Catering Supervisor, you will be responsible for planning and executing catering events, from small meetings to large-scale banquets. You will coordinate with clients to understand their specific needs and preferences, ensuring that all details are meticulously planned and executed. You will supervise catering staff, providing guidance, training, and support to ensure that all team members perform their duties effectively and professionally.
In addition, you will be responsible for managing inventory, ordering supplies, and maintaining accurate records of catering expenses and revenues. You will ensure compliance with health and safety regulations, maintaining cleanliness and hygiene standards at all times. You will also handle customer inquiries and complaints promptly and professionally, ensuring that all issues are resolved to the client's satisfaction.
The successful candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients, vendors, and team members. You will have a keen eye for detail, ensuring that every aspect of the catering service meets our high standards. You will be proactive and adaptable, able to handle multiple tasks simultaneously and respond effectively to unexpected challenges.
We offer a supportive and collaborative work environment, opportunities for professional growth, and competitive compensation. If you are passionate about hospitality and have a proven track record in catering supervision, we encourage you to apply for this exciting opportunity.
Your role will be crucial in maintaining our reputation for excellence in catering services. You will work closely with the catering manager and other departments to ensure seamless coordination and execution of events. Your ability to motivate and inspire your team will be essential in delivering outstanding service and creating memorable experiences for our clients.
We value innovation and creativity, and we encourage our Catering Supervisor to bring fresh ideas and approaches to enhance our catering offerings. You will have the opportunity to contribute to menu planning, event design, and service improvements, ensuring that we remain competitive and responsive to client needs.
If you are looking for a challenging and rewarding role in catering supervision, where your skills and experience will be valued and recognized, we invite you to join our team. Together, we will continue to deliver exceptional catering experiences that exceed our clients' expectations.
Responsibilities
Text copied to clipboard!- Coordinate and oversee catering events, ensuring smooth operations and client satisfaction.
- Supervise catering staff, providing training, guidance, and performance evaluations.
- Manage inventory, order supplies, and maintain accurate records of catering expenses.
- Ensure compliance with health, safety, and hygiene standards at all times.
- Handle customer inquiries and complaints promptly and professionally.
- Collaborate with clients to plan event details and ensure their specific needs are met.
- Assist in menu planning and event design to enhance catering offerings.
- Maintain high standards of food quality, presentation, and service.
Requirements
Text copied to clipboard!- Proven experience as a Catering Supervisor or similar role in hospitality.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Knowledge of food safety regulations and hygiene standards.
- Outstanding communication and interpersonal skills.
- Ability to handle customer complaints and resolve issues effectively.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent; additional certification in hospitality or catering is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience supervising catering events?
- How do you handle unexpected challenges during an event?
- What strategies do you use to motivate and manage your catering team?
- How do you ensure compliance with food safety and hygiene standards?
- Can you provide an example of how you successfully resolved a customer complaint?
